Effective Tuesday, May 26,2020 and due to the COVID-19 pandemic, Jackson County Transit is operating on a limited basis. Please call our office at 828-586-0233 between the hours of 7:00 a.m. and 5:00 p.m. to speak with staff in order to determine if your transportation needs can be met. We are making every effort to practice social distancing in order to keep both the public and our drivers safe. The Jackson Trolley is still not operating. 

Jackson County Transit is a fully coordinated public transportation system and operates as a branch of Jackson County Government. Jackson County Transit provides transportation for human service agencies, the elderly, persons with disabilities, and the general public of Jackson County. In addition, we offer a deviated fixed route, paratransit service, and a demand response service between 7:00am until 5:00pm, Monday through Friday, except holidays. 

Limited service is available to Asheville, Waynesville, Franklin and Bryson City. Trips outside of Jackson County must be scheduled at least one (1) week in advance of the trip. If appointments are made less than one week in advance, they will be taken on availability. Requests for in county service must be made before 2:00 pm prior to the scheduled trip, except for the Jackson Trolley, which operates Monday through Friday from 7:00am until 5:00pm, and on Saturdays from 10:00am until 2:00pm. This a deviated fixed service that includes 14 fixed bus stops along the route. 

For Persons with Hearing or Speech Disabilities, Call 711 or 1-800-735-2962.

To reserve a seat, call the Dispatcher at: 828-586-0233.

Norma Taylor

Jackson County Transit Director

Office Hours

Monday through Friday - 7:00am until 5:00pm

Saturdays - 10:00am until 2:00pm (Trolley Service Only)

Jackson County Transit


  • Location Fares (One Way)
  • Sylva, Local:$1.00
  • Sylva - Between Areas:$2.00
  • Cullowhee, Savannah, Barkers Creek and Ochre Hill:$3.00
  • East LaPorte, Caney Fork, Tuckasegee, Pumpkintown, Whittier, and Balsam/Willets:$3.00
  • Canada:$4.00
  • Cherokee, Qualla:$5.00
  • Glenville, Cashiers, Bryson City, Franklin and Waynesville:$10.00
  • Asheville:$20.00
  • Asheville Airport:$25.00

Rates are subject to change.

Demand/Response service is provided to the elderly, persons with disabilities, and the general public. Jackson County Transit provides home pick-up and delivery to and from destinations for the following:

  • Shopping
  • Banking
  • Paying utility bills
  • Employment
  • Recreational activities
  • Congregate meal program
  • Senior Center activities
  • College and university attendance (SCC and WCU)


  • Harris Regional Hospital - Sylva, Bryson City
  • Haywood Medical Center - Clyde
  • Angel Medical Center - Franklin
  • Memorial Mission Hospitals - AshevilleAsheville

Lift-Equipped vans are available for persons with disabilities. Medicaid transportation must be scheduled through the Jackson County Department of Social Services. Contact the Transit Office for more information at 828-586-0233.

The Jackson Trolly is a deviated fixed route serving the Sylva-Dillsboro-Webster areas, operating Monday through Friday from 7:00 am until 5:00 pm. The following scheduled times are approximate and you should be at the stop early. These times begin at the top of each hour.

Jackson County Trolly Schedule and Map

  • Town of Dillsboro :00
  • Harold's Supermarket :04
  • Nicol Arms Apartments :06
  • Jackson Village :07
  • Jackson Counyt Public Library :10
  • Town of Sylva :18
  • Sylva Community Building :20
  • Harris Regional Hospital :24
  • Kel-Save Drug Store :27
  • Wal-Mart :35
  • The Haven at the Oaks :40
  • Reedwood Manor Apartments*:42
  • Southwestern Community College*:45


  • Ingles*:47
  • Andy Shaw Ford* :49
  • Cody's Hot Spot:51
  • Bread Store* :53
  • Back Street* :55

*Upon request only, you must call in.

Fares are $1.00 per boarding, per person. A booklet of 20 tickets may be purchased for $15.00 (1 ticket = 1 boarding), or a monthly pass may be purchased for $20.00 which may be used for an unlimited number of boarding’s during a month period.

For more information on all services provided by Jackson County Transit, please contact the office between hours of 7:00 am and 5:00 pm, Monday through Friday, at 828-586-0233.


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