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Emergency Management

Todd Dillard, Director
828-586-7508

Emergency Management - Contact Email:  jcemergencymgt@jacksonnc.org

The Jackson County Emergency Management Office is part of the County Government who are to assist the citizens of Jackson County before, during and after any type of major emergency or disaster event.  Emergency Management is responsible for coordinating, planning and administering the countywide emergency management program which involves mitigation, preparedness, response and recovery.

EMERGENCY INFORMATION – PREPARE NOW FOR EMERGENCIES!

  • A three day supply of water (one gallon per person per day) and food that will not spoil.
  • A first Aid kit that includes your family’s prescription medications.
  • Emergency tools including battery powered radio, flashlight and plenty of extra batteries.
  • Cash money and coins on hand for a three (3) day period to purchase necessary items.
  • Sanitation supplies.
  • Special items for infants, elderly or disabled family members.
  • Keep important family documents in a fire/water-proof container.

    • For additional information, click here: ReadyNC.org

    County residents should listen to radio, television, and weather radios for emergency information.

    WEATHER INFORMATION

    UTILITIES
    800-769-3766
    866-427-2466 - Spanish

    800-419-6356

    828-452-2281 or 800-951-6088

    828-227-7224 or 227-7226

    877-462-8188

    877-737-2478

    Jackson County is subject to many different weather situations.  One should learn how to protect themselves and families when coping with severe weather. For more information contact the American Red Cross.

    Disaster Preparedness Websites

    North Carolina Organizations Websites

    National Organizations Websites
    Centers for Disease Control

    For Jackson County Floodplain Information, please contact:

    Tony Elders, CFM
    Land Development Administrator/Jackson County Floodplain Manager
    Jackson County Justice Center
    401 Grindstaff Cove Road.,Suite A-258
    Sylva, NC 28779
    Contact number: 828-631-2261
    Email: tonyelders@jacksonnc.org

    If the Emergency Operations Center is activated, information will be announced.

    When the Jackson County Emergency Operations Center is opened, guidelines from the Emergency Operations Plan (EOP) are followed. These guidelines have been adopted by the Jackson County Board of Commissioners, and explains who is involved in response to an emergency or disaster, and their responsibilities.  The plan may be viewed at http://eplan.jacksonnc.org. The E-Plan is password protected.  Residents of Jackson County may view the plan at any time.

    Contact the Jackson County Emergency Management Office at 828-586-7508 or email us at: jcemergencymgt@jacksonnc.org for the password.

    CodeRED

    CodeRED is a type of reverse 9-1-1.  This system allows County Officials (Emergency Management) the ability to deliver pre-recorded telephone notification/information messages to targeted areas, or the entire County concerning manmade, or natural emergencies.

    No one should automatically assume his/her phone number is included.  All businesses as well as individuals who have unlisted and listed telephone numbers should register.  If changes are made to the telephone number or the physical address of the residence/business, those changes need to be made to CodeRED.  Please log-in and make the appropriate changes for the database to keep it current.  Businesses have the opportunity to add an additional number if their property is included in an emergency situation.  The CodeRED system works for cell phones, but we have to have a physical street address attached with the number.

    Required information for CodeRED is first and last name, physical street address (no P.O. boxes), city, state, zip code and primary telephone number to be used.  Be sure to check the box if you live in a manufactured or mobile home.

    SPECIAL NEEDS REGISTRY
    In an emergency situation, thorough preparation is the key to an effective response.  Seniors and individuals with special needs should be prepared for any type of emergency.

    The State of North Carolina requires the County to create, update and maintain a Special Needs Registry.  This form will be used to provide important information to emergency responders in the case of a 9-1-1 call during a disaster (such as flooding, blizzard, power outage, disease outbreak, etc) to insure that individuals’ special needs are met.

    All information that is received will be confidential.  However, this form does not guarantee immediate or preferential treatment during a disaster.  This is a voluntary and confidential program and individuals have the option to accept or deny assistance during an emergency.  Individuals should maintain a personal emergency plan.

    SPECIAL NEEDS REGISTRY FORM